Meeting your permanent resourcing requirements

At Icon we pride ourselves on being able to respond to the demands of our clients with dynamic, skilled and qualified candidates. We seek to constantly enhance our service offering to ensure we exceed your expectations.

The Commitments programme is designed to ensure our continual guarantee of service excellence.

We know you deserve the best and were committed to giving it to you.

We are committed:

1. To ask the right questions and give you the right answers
   Icon is committed to fully understanding the required skills, working environment and all essential information, in order to provide the most effective solution.
2. To respond to your request quickly with either a yes or a no
   Icon is committed to proposing an action plan and to continually updating you on progress.regarding current vacancies
3. To give you 100% satisfaction from the start
   We provide guarantees in respect of contract or permanent placements and free replacements are offered on the very rare occasion that a placed candidate is not suitable to you. Conditions apply.
4. To guarantee you continuity of our service
   Adecco will carry out programmed guarantee checks after we have placed a candidate with you, to ensure you are happy with the progress of the placement.
5. To ensure all assignments / placements adhere to Health and Safety standards
   In order to reduce the number of accidents in the workplace, Icon is committed to informing contract and permanent placed candidates’ professional advice regarding mutual personal safety obligations in the workplace.
6. To provide expert advice
   Icon is committed to the ongoing development of its recruitment professionals. This incorporates significant knowledge transfer and/or comprehensive research of your industry sector if it is not already known to us. We ensure we know our clients’ business well in order to best service your needs.